If you have lost your PC TimeWatch Manager password, please proceed as follows:
Go to the following folder on your computer C:\Documents and Settings\All Users\Application Data\MainSoft\PCTimeWatch (NB: on Windows Vista, this folder is called C:\ProgramData\MainSoft\PC TimeWatch), copy the file ptwatch.sav (it is your configuration file) and send us a copy via email (firstname.lastname@example.org) along with your PC TimeWatch registration code so that we can identify you.
We will send you your password by return email.
NOTE: Windows XP users, if you can not see the folder C:\Documents and Settings\All Users\Application Data\MainSoft\PCTimeWatch in the Windows explorer, please change your Explorer settings in order to display hidden folders and files (Tools | Folder Options | View | Files and Folders | Hidden Files and Folders | Show hidden files, folders, and drives).
Windows Vista and 7 users, please go to C:\ProgramData\MainSoft\PCTimeWatch
If you are using a version of PC TimeWatch older than version 1.3 or if you are not registered with us, please read the detailed instructions found following this link:
http://www.pctimewatch.com/en/faq_list.htm and look for the "You lost your PC TimeWatch Manager password" entry.